This Privacy Policy explains how Inspect Electrical Ltd collects, uses and protects personal information when you contact us, request a quotation, use this website or engage us to provide electrical services.
Last updated: 8 October 2026
Who we are
Inspect Electrical Ltd is the data controller for the personal information described in this policy. We are a company registered in England and Wales under company number 12831325.
- Email: admin@inspectelectrical.co.uk
- Telephone: 07976 228301
- Website: inspectelectrical.co.uk
Information we collect
Depending on how you contact or work with us, we may collect:
- Your name, email address and telephone number.
- The location of the property or site and details of the electrical work or enquiry.
- Correspondence, quotations, appointments, job records and information needed to provide the requested service.
- Information needed for electrical certificates, compliance records, invoices and legal or regulatory records where applicable.
- Technical information generated when you use the website, such as IP address, browser information, server logs and essential cookie data.
How we use your information
We use personal information to:
- Respond to enquiries and prepare quotations.
- Arrange, deliver and administer electrical work you ask us to carry out.
- Issue appropriate electrical certificates and maintain required business, safety and compliance records.
- Manage payments, accounts, insurance matters, complaints and legal claims.
- Keep the website secure, reliable and effective.
Our lawful bases
We process information where it is necessary to take steps at your request before entering into a contract, to perform a contract with you, to comply with legal obligations, or for our legitimate interests in operating and protecting the business and handling customer enquiries. Where consent is required, for example for certain optional marketing or non-essential cookies, you may withdraw it at any time.
Who we share information with
We do not sell personal information. We may share it only where necessary with service providers that support our website, email, forms, accounts or business administration; professional advisers and insurers; competent subcontractors involved in requested work; certification, scheme, regulatory or public authorities where required; and other parties where the law requires or permits disclosure.
Service providers must handle information only for the agreed purpose and with appropriate safeguards. If a provider processes information outside the United Kingdom, we take reasonable steps to ensure an appropriate lawful transfer safeguard is used.
How long we keep information
We keep personal information only for as long as reasonably necessary for the purpose for which it was collected. The period depends on whether an enquiry becomes a job, the type of electrical records involved, warranty and insurance needs, legal limitation periods, and tax or regulatory requirements. Information that is no longer required is securely deleted or anonymised.
Cookies and website services
The website may use essential cookies and similar technologies needed for security, forms and core functionality. Any non-essential analytics or marketing technology should be used only with the appropriate choice or consent mechanism. Your browser also allows you to control or delete cookies.
Your rights
Depending on the circumstances, you may have the right to ask for access to your personal information, correction, deletion, restriction, objection, or transfer of information, and to withdraw consent. These rights are not absolute and exemptions may apply.
To exercise a right or ask a privacy question, email admin@inspectelectrical.co.uk. We may need to confirm your identity before responding.
Security
We use reasonable technical and organisational measures to protect personal information. No internet or email system can be guaranteed completely secure, so please avoid sending unnecessary sensitive information through the general enquiry form.
Complaints
Please contact us first so we can try to resolve any concern. You also have the right to complain to the Information Commissioner’s Office. Visit ico.org.uk/make-a-complaint or call 0303 123 1113.
Changes to this policy
We may update this policy when our services, website or legal obligations change. The latest version will always be published on this page with its revision date.